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FAQ

Frequently asked questions

How do I know Bump & Pop has received my sign up?


You will receive an email notification on your sign up. However, Bump & Pop will only contact you minimally a week prior to your selected slot if you are shortlisted with all requirements met.




How many weeks pregnant must I be to register for your Happy Mother's Bag?


Minimum 13 weeks into pregnancy.




How many bags am I entitled if I am expecting twins / more ?


Each mummy is entitled to 1 Happy Mother's Box even if you are expecting twins / more.




How do I know if I am eligible for your Happy Mother's Bag?


To be eligible for our Happy Mother's Bag, you and your spouse have to either a Singapore Citizen, a Permanent Resident or holding an Employment Pass. Your baby should be below the age of 3, or you are minimally 13 weeks pregnant. Please note that both yourself and your spouse have to be above 23 years old.




Is there any Penalty if I were to reschedule my appointment more than 3 times?


Yes. Bump and Pop has a 3 strike policy. If you postpone your appointment for more than 3 times without valid reason, or reschedule your appointment less than an hour before, BNP reserves the rights to disqualifiy you from receiving our Happy Mother's Box. The same rule applies to our sponsors, this is to create a safe space for everyone.




Is it compulsory to sit through the complimentary baby planning sharing? How long will it take?


As the box is sponsored by the consultant, the session is compulsory and it takes 45-60mins




How many times can I sign up for the box?


Each household is eligible for one redemption only.




Are all the bags identical?


Our Happy Mother's Box is specially packed based on the different categories. Items may differ and also subjected to availibility in stock. All other terms and conditions may apply.





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